Frequently Asked Questions (FAQ)

TrendWave is based in the United Arab Emirates. All our products are designed and shipped from there.

We offer a wide range of sizes to accommodate different body types. Our standard sizes range from S to XXL. Please refer to our Size Guide for detailed measurements to ensure the perfect fit.

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number on our Order Tracking Page to monitor the status of your shipment.

We accept various payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), PayPal, and Klarna. All payments are processed securely.

Shipping times vary depending on your location. Typically, deliveries within Germany take 2-4 business days. For international orders, delivery times range from 5-10 business days. Please note that these are estimated times and may vary due to customs processing and other factors.

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on the destination. International customers are responsible for any customs fees, taxes, or duties that may apply.

Absolutely! If you're not completely satisfied with your purchase, you can return or exchange items within 30 days of receiving your order. Items must be unworn, unwashed, and in their original packaging. Please visit our Returns & Exchanges page for more details on how to initiate a return.

To ensure the longevity of your TrendWave apparel, we recommend washing them inside out on a cold cycle and air drying. Avoid using bleach or fabric softeners, and do not iron directly on printed designs.

We apologize for any inconvenience this may have caused. Please contact our Customer Service team at [email address] with your order number and a description of the issue. We will resolve the matter as quickly as possible.

If you have any questions or need assistance, our Customer Service team is here to help. You can reach us via email at [email address] or through our Contact Us page. We aim to respond to all inquiries within 24 hours.

Yes, we take pride in ensuring that all TrendWave products are made ethically. We work closely with our suppliers to ensure fair working conditions, and we are committed to sustainable practices in our production process.

Yes, we offer digital gift cards in various denominations. You can purchase them directly from our website, and they are delivered instantly via email. Gift cards never expire and can be used on any product in our store.

We process orders quickly, but if you need to make changes or cancel your order, please contact us immediately at [email address]. If your order has not yet been processed, we will do our best to accommodate your request.

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